Magiclingua’s Privacy Policy

This Privacy Policy apply to the entire contents of this website under the domain name www.magiclingua.com (“Magiclingua”). Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When registering on our site, as appropriate, you may be asked to enter your email address or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can switch off the use of cookies for our website in the settings of your Internet browser. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. For the Internet Explorer you can find the relevant instructions at http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies, for Firefox at https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences, for Apple Safari at https://support.apple.com/kb/ph21411 and for Google Chrome at https://support.google.com/chrome/answer/95647?hl=en.

If users disable cookies in their browser

If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.

Deletion of data

Users have the right to ask all of their saved data to be deleted. When the users ask for the deletion of their data all communications is being stopped. The request should be made by eMail at privacy@magiclingua.com and include username and email for correct identification. Please note that due to caching systems, search engines, the interposition of proxy servers and the like, deleted data may continue to remain accessible even though they are no longer present within our systems.

Voice Recordings

Upon starting a lesson, we may request access to your microphone. This allows you to solve exercises by speaking out loud your answer. After giving your answer by voice, the app will send your voice recording to the cloud where the recordings are converted to text by machine and used to evaluate your answer. Users agree that the recordings can be stored and used to develop and improve machine learning technology, needed for the speech recognition. User hereby consents that for the same purpose, the anonymized voice recordings and the training data can be shared with third-party vendors and contractors. No personally-identifiable information such as names or emails will be shared.

Google Analytics with anonymization

This website uses Google Analytics, a web analysis service of the Google Inc. (“Google”). Google Analytics uses Cookies, text files which are stored on your computer to analyse your use of the website. The IP anonymization is activated on this website, your IP address is truncated by Google within member states of the European Union or in other signatory countries to the Treaty creating the European Economic Area and only then is it transferred to the USA. Only in exceptional cases the complete IP address is transmitted to a server of Google in the USA and shortened there. On behalf of the provider of this website Google will use this information to evaluate your use of the website, to compile reports on the website activity or to provide other services to the website owner connected to the website and internet use. Google states that it will never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. Furthermore, users can prevent the collection of data by Cookies and the use of website-related data (including the IP address) as well as the processing of this data by Google by installing the Browser-Plugin available under: http://tools.google.com/dlpage/gaoptout?hl=de.

Facebook Pixel

We measure conversions using visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). These allow the behavior of site visitors to be tracked after they click on a Facebook ad to reach the provider’s website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization. The data collected is anonymous to us as operators of this website and we cannot use it to draw any conclusions about our users’ identities. However, the data are stored and processed by Facebook, which may make a connection to your Facebook profile and which may use the data for its own advertising purposes, as stipulated in the Facebook privacy policy. This will allow Facebook to display ads both on Facebook and on third-party sites. We have no control over how this data is used. Check out Facebook’s privacy policy to learn more about protecting your privacy: https://www.facebook.com/about/privacy/. You can also deactivate the custom audiences remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You will first need to log into Facebook.

Youtube

We use the provider YouTube for embedding videos. Like most websites, however, YouTube also uses cookies to collect information about visitors to its website. YouTube uses this information, amongst other things, to capture video statistics, prevent fraud, and improve usability. This also involves connection to the Google DoubleClick network. Your starting the video could trigger further data processing. We have no influence on that. For more information about privacy on YouTube, see their privacy policy at: https://policies.google.com/privacy

Single Sign-On

You can log in to our Subscription Services using a Single Sign-on (SSO) service like your Google+ or Facebook account. We only use the data that are necessary to create a user account and only if they have been released by the user via Facebook/Google+. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Such services may give you the option to post information about your activities on this Website to your profile page to share with others within your network. If the user does not want Facebook/Google+ to directly associate the data collected via our website with their Facebook/Google+ profile, they must first log out of Facebook/Google+ before visiting our website. The visitor can completely prevent the loading of the Facebook/Google+ plugins with add-ons for the browser, e.g. with 'Adblock Plus'.

Payment Service Providers

Magiclingua processes payments made by users through Paypal, PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

In order to process payments certain data from your order has to be transmitted to the payment processor/provider and the exact details shall depend on the payment method chosen by the user. The transmitted data is limited to what is strictly necessary in order for the payment to be carried out and can include the user’s name, address, bank account number, bank identification code, credit card number, invoice amount, currency and the transaction number.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

External suppliers

We use external service providers for the purpose of optimizing our services, carrying out advertising activities or for analyzing our website for errors and in terms of its performance. Such service providers may vary. Following you'll find currently used service providers and in each case further information on the processing of data and on any opt-outs.


Contacting Us

If there are any questions regarding this privacy policy, you may contact us at privacy@magiclingua.com